“When I first enquired about counselling, I sent an email to find out more information. I had a reply within hours and within a day I had booked my first appointment for the weekend”

“Very good organisation!”

“They were very informative and tailored my needs to what counsellor would be suitable for me. Therapy rooms are always clean and tidy, always comfortable and cosy”

“May I say a huge thank you for working with me on what I can only describe as a new adventure with new places and areas of my life that I hadn’t thought of visiting before”

“I am sure your team [Novo Counselling] works the same way, which if the case, you really are a team worth knowing for anyone and everyone who requests your service. Thank you!”

“A big thank you to the very first lady I spoke to at Novo who was responsible for matching me to Aggie in the first place. You only truly get out of counselling what you need if you can connect with the person you meet each week and this is such an important part of the process”

“I never had a single problem with Novo, I always had professional service and support. I’m so glad I found you when I needed you, the whole experience has made such a huge difference to me and in my life”

“Thank you very much for your help over the last few months. I am pleased to say life is getting better every day. My family life is now the best it has ever been”

“I was made to feel very welcome, Denise was very warm and listened to what I had to say and somehow made sense of things for me, I would consider coming back. x”

“She was excellent. I’d no idea what to expect or what I’d get out of it but she really helped me”

“I don’t think I could have done it without you. To have someone listen to my problems that I know is not judging me helped me deal with some insecurities I have. Thank you so much for everything”

“Through attending regular counselling sessions I believe I have grown as a person and a new found respect and love for myself and those people important to me in life”

“I never had counselling before. But the time I had with Alison was life changing. Alison may not know the impact it had, but I now feel more at peace with my situation. Thank you for giving me a positive experience with your company”

“A massive thank you to Aggie for her help over the 5 months I worked with her. When I think of where I started and where I finished I almost don’t recognise myself!”